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Jewellery care

Professional Cleaning Service: 

We all know that our precious pieces deserve to retain their shimmering lustre, however taking the time to clean jewellery on top of everyday life can often become an extra task that gets forgotten. We now offer a cleaning service to clients of Yen Jewellery, so that you know your jewellery can be cleaned and revitalised with the utmost care.  

The service costs £30 which includes full cleaning, VAT and secure special delivery and return service.

Please allow up to 14 working days for us to complete and return your jewellery. We are more than happy to work to your requirements if urgent cleaning is required.    



Jewellery needs to be cared for and looked after. Here are some tips on how to care for your jewellery to last a lifetime and beyond:

Sterling silver naturally tarnishes with the exposure to air and the environment as well as perfumes, lotions & perspiration. Apply scents or cosmetics before you put on your jewellery.

Storing your jewellery properly is important. To avoid damage, keep your jewellery in separate boxes, and fasten all chains and catches before storing flat. Wrap individual pieces in acid free tissue or cloth to reduce the tarnishing process.

Regular cleaning will help to retain shine. Your jewellery can be brought to life by careful cleaning with a soft toothbrush and soapy water. Use a silver or gold polishing cloth to maintain your jewellery. Avoid using silver dips and harsh chemical solutions.

Remove bracelets and rings when doing any manual labour, including housework. We recommend you remove your jewellery before entering the pool, bath or sea and not to sleep with your jewels overnight. 

Gemstones require special care. Avoid impact against hard surfaces. Handle gems and pearls as little as possible; the natural oils on your skin can dull the stone. Try not to get threaded pearl or bead jewellery wet.

Oxidised jewellery is a chemical process that colours the appearance of silver. With wear, oxidation will often diminish or fully rub off in highly touched areas. Time scale can not be guaranteed or determined.

Sterling silver: in the UK is 92.5% silver and 7.5% other metals, usually copper. The copper toughens the silver and makes it possible to use for jewellery

 Pure gold is very soft which makes it unsuitable for most jewellery. To make it stronger, it is alloyed with other metals. In the UK there are four, strictly enforced standards for gold jewellery, with regard to the amount of pure gold they include. These are 9ct, 14ct, 18ct and 22ct. Pure gold has 24 parts (carats) in 24 of gold, therefore 9ct gold has 9 parts of gold and 15 parts alloying metals and 18ct gold has 18 parts of gold and 6 parts of alloying metals.

If you have any questions on how to look after your new jewellery please contact us and we will be happy to advise you. +44 (0)7967587548


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